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Navigate Your Mobile App Security : Your Questions, Our Answers

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    How does Appknox protect its platform and infrastructure against potential cyber threats?

    Appknox is ISO-certified and compliant with all security measures and data policies. We also perform internal security assessments for each release and external regular evaluations.

    How does Appknox ensure the confidentiality and security of sensitive data provided during the testing process?

    Appknox's commitment to data security is reflected in its SOC2 and ISO 27001:2013 certifications. As an ISO-certified entity, Appknox follows all necessary security protocols and data policies. We conduct regular internal security assessments with each release and undergo external evaluations to ensure the utmost security for our client's data.

    What measures are implemented to protect the intellectual property of the mobile apps being tested?

    We avoid disruptive changes to the application to protect its intellectual property. If such actions become necessary due to compliance requirements, we'll inform all relevant stakeholders to ensure proper preparations are made.

    Can you elaborate on the access controls and authentication mechanisms used to safeguard user identities within Appknox's platform?

    There is Access control content for member vs. admin vs. owner: https://help.appknox.com/en-us/article/access-permission-member-vs-admin-vs-owner-1ijhzbk/

    How does Appknox comply with industry standards and regulations concerning data security and privacy?

    Appknox upholds the highest data security and privacy standards by adhering to industry regulations. We comply with SOC2 and ISO27001, demonstrating our commitment to safeguarding data security and privacy.

    Are security researchers or third parties subject to strict data handling agreements when working with Appknox?

    We have an in-house team of experienced security researchers and do not engage with third-party vendors. In the rare event that such collaboration is necessary, we implement a rigorous vendor onboarding process.

    How does Appknox ensure the protection of customer data against sophisticated data breaches?

    Our SOC Type 2 and ISO27001 compliance signifies our readiness to handle breaches. In case of a breach, we promptly inform all relevant stakeholders about its criticality and impact on affected services.